REFUND POLICY

Thank you for shopping at Hard Work Pays Off Clothing. We take pride in offering high-quality products and ensuring customer satisfaction. If you are not entirely satisfied with your purchase, we're here to help. Please read our refund policy carefully to understand your options. 14-Day Return Policy We offer a 14-day return policy from the date of delivery. If 14 days have gone by since your purchase was delivered, unfortunately, we can't offer you a refund or exchange. Eligibility for Refunds To be eligible for a refund, the following conditions must be met: The item must be unused and in the same condition that you received it. The item must be in its original packaging with all tags attached. The item must not show any signs of wear, damage, or alteration. Non-Refundable Items Certain items are not eligible for refunds: Gift cards Downloadable products (e.g., digital prints, eBooks, etc.) Perishable goods (e.g., food, flowers, etc.) Personalized or custom-made products Refund Process If you meet the eligibility criteria and wish to request a refund, please follow these steps: Send an email to refunds@hardworkpaysoffclothing.com with your order number and a brief description of the reason for the return. Our customer support team will review your request and respond with further instructions, including the return address. Package the item securely in its original packaging to prevent damage during transit. You are responsible for the return shipping costs. Once we receive the returned item and verify its eligibility, we will process your refund.

 

 

Please allow up to 5 business days for us to process your refund after receiving the returned item. The refund will be issued to your original payment method. Depending on your payment provider, it may take additional time for the refund to reflect in your account. Exchanges If you received a defective or damaged item, we will gladly exchange it for the same product. To initiate an exchange, follow the same steps as the refund process, but mention "exchange" in your email to refunds@hardworkpaysoffclothing.com. Exchanges are subject to availability. Late or Missing Refunds If you haven't received your refund within the expected timeframe, please check your bank account or contact your payment provider. If you still have not received your refund, please reach out to us at refunds@hardworkpaysoffclothing.com, and we will assist you promptly. Contact Us If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer support team at: Email: support@hardworkpaysoffclothing.com Phone: [Your Contact Number] Note: This refund policy is subject to change without prior notice. Please refer to our website for the most up-to-date version.